Complaints

While playing in any online casino you may experience various issues regarding quality of service or the various aspects of the casino operations. Our support team is assigned to quickly resolve any appearing issues in your favor!

However, if you are not satisfied with our service you always have the possibility to leave a complaint directly to Red Star management by sending email to admin@redstarpoker.com. You will receive an answer within 72 hours.

Also you can send a complaint to our licensing authority or to independent websites:

• Curacao Gaming Authority www.curacao-egaming.com

• AskGamblers using this link: AskGamblers Casino Complaints Service.

• ThePogg using link: ThePogg.com Complaint Service.